Vacancies
Ecommerce Customer Service Advisor
Leeds- £25500 / Year,
- Permanent / Full Time
E-commerce Customer Service Advisor | Leeds
Location: (LS7 / close to City Centre) | Based Onsite
Salary: £25,500 per annum, reviewed on successful completion of probation period
Monday-Friday, 9:00am-5:00pm | Full-time, Permanent
Are you dynamic, proactive and customer-focused, with the initiative to solve problems and get things done?
We are looking for an E-commerce Customer Service Advisor on behalf of a long-established and growing electrical wholesaler based close to Leeds City Centre.
Working within a small, close-knit team, you'll support customers ordering through the company's website, from answering initial questions to resolving delivery and order issues.
It's a varied role, so you'll need to be adaptable, comfortable juggling priorities and happy to get stuck in.
Previous experience in e-commerce, customer service, order processing or administration would be preferred.
Attitude, aptitude and a willingness to learn are just as important as previous experience, and full training will be provided.
The Role
You'll communicate with customers by telephone, email, live chat and occasionally WhatsApp.
Your responsibilities will include:
About You
We're looking for someone who:
Previous experience in e-commerce, customer service, order processing or administration would be useful.
Experience with Shopify or online order systems would also be beneficial.
Why Join?
If you're looking for a role where you can learn, develop and become an important part of a small team, we'd like to hear from you.
How to Apply
Please apply with an up-to-date CV demonstrating your experience, skills and suitability for this E-commerce Customer Service Advisor role. If shortlisted, our client will contact you directly to discuss the role and your experience further.
Please note: We are unable to accept applications from candidates on post-study visas or those requiring sponsorship for this opportunity.
Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes your skills, experience, education and location.
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