Vacancies
Customer Success Manager
Wakefield- £28000 - £40000 / Year,
- Permanent / Full Time
Customer Success Manager | Wakefield
Full-time / Permanent | £28,000-£40,000 based on experience
Are you great with customers and naturally good at building relationships?
Perhaps you already have experience as an Account Manager, Customer Success Manager, Client Success Manager or Service Delivery Manager, or you may be looking for the opportunity to progress from a customer service / customer experience (CX) role into account management.
We're recruiting on behalf of a growing technology business based in Wakefield for a Customer Success Manager to develop strong, long-term relationships with its clients. You'll be managing customer accounts, becoming a trusted point of contact and helping clients get the most from the company's technology and services.
Salary & Benefits
What Will You Be Doing?
C365Cloud is an award-winning PropTech SaaS platform that helps organisations proactively manage their statutory compliance obligations. The platform is used across sectors including retail, healthcare, education, local government and housing.
Depending on your level of experience, your responsibilities will develop to include:
Who Are We Looking For?
There are two potential routes into this Customer Success Manager position.
You might already be working in customer service or customer support and be ready to take the next step.
Alternatively, you may already have experience as an Account Manager, Customer Success Manager, Client Success Manager, Customer Account Manager or Service Delivery Manager and be looking for a role where you can take greater ownership of customer relationships.
Whatever your experience level, we're looking for someone who:
Experience within SaaS, software, PropTech, compliance or another technology-led environment would be beneficial but isn't essential.
Interested?
Whether you're an experienced Account Manager looking for your next move or a customer service professional ready to develop, we'd be interested in hearing from you.
Apply today with your CV.
If shortlisted, our client will contact you directly to discuss the role and your experience further.
Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education and location.
By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes only. We often work with third parties who may contact you about this role. Our full Privacy Policy is available on the Key Appointments website.
Due to the volume of applications we receive, we are unable to provide specific feedback to candidates who are not shortlisted. However, we will inform you of the outcome of your application in due course.