Vacancies
Agent Relationship Manager
Leeds- £28000 / Year,
- Permanent / Full Time
Agent Relationship Manager – Luxury Textiles
Are you an experienced sales or customer service professional with a passion for building strong relationships?
We are looking for an Agent Relationship Manager to join a well-established, family-run business in the heart of Leeds. This is a fantastic opportunity to work with a premium British brand, supporting global agents and customers in the luxury fashion and interiors sector.
What’s on Offer
About the Company
Established in 1865, James Hare is Britain’s leading silk specialist, producing luxury textiles for the international fashion and interiors markets. Still owned and managed by the Hare family, the business is known for quality, service, and its long-standing reputation with top designers and decorators worldwide.
THE ROLE
As Agent Relationship Manager, you will act as the primary point of contact for incoming enquiries from international agents and customers. You will be responsible for providing quotes, processing orders, following up on proposals, and building long-term relationships that support the company’s global sales objectives.
This is a fast-paced, varied role requiring strong communication, attention to detail, and a customer-focused mindset.
KEY RESPONSIBILITIES
Agent Management & Support
Performance Monitoring & Development
Territory & Customer Growth
Customer Relationship Building
Sales Conversion & Pipeline Management
CRM Compliance & Data Management
Reporting & Insights
Market Intelligence
What You’ll Need
This is an exciting opportunity to work with a respected heritage brand that combines tradition with a modern, international presence. If you enjoy building relationships and delivering exceptional service, we’d love to hear from you.
Apply now to take the next step in your career.
If shortlisted, our client will contact you to discuss the role and your experience further.
Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location.
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